{"xsrfToken":"25034756b8345993ed0f74fdd36929e9a58065af_lout","branding":{"id":"1","key":"demo","name":"Customer Support","portalBaseUrl":"/servicedesk/customer/portal/1"},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/312b9853-41af-4a69-a70e-b4b2b422edd5/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGNlMDk2NS1mMjEwLTQ1YzgtYWNhZS1lZGI5ODgwYzUxYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjMxMmI5ODUzLTQxYWYtNGE2OS1hNzBlLWI0YjJiNDIyZWRkNSI6WyJyZWFkIl19LCJleHAiOjE3NDQxNzc3ODQsIm5iZiI6MTc0NDE3NzE4NH0.oHkLXmlSaGVC0af_-hmobu-kNLsr-DNLWoqv2WJfs9k&client=c0ce0965-f210-45c8-acae-edb9880c51ab&mode=fit","logoId":"312b9853-41af-4a69-a70e-b4b2b422edd5","isLogoAvailable":true,"helpCenterTitle":"Welcome to the CapabilitySource Help Center","sharedPortalName":"CapabilitySource Help Center","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the CapabilitySource Help Center","sharedPortalName":"CapabilitySource Help Center","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#1e1e4b","helpCenterTitleColor":"#ffffff","useDefaultBanner":false,"isBannerAvailable":false,"hasTopBarBeenSplit":false},"portal":{"id":"1","key":"demo","projectId":10401,"serviceDeskId":1,"name":"Customer Support","description":"","portalBaseUrl":"/servicedesk/customer/portal/1","reqTypes":[{"id":"12","name":"Automation Support","descriptionHtml":"","callToAction":"Automation Support","introHtml":"<p>Do you need non-urgent technical support due to automation errors or issues? Please submit a technical support ticket.</p>","icon":10632,"iconUrl":"https://capabilitysource.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[1],"key":""},{"id":"9","name":"General Inquiry","descriptionHtml":"","callToAction":"General Inquiry","introHtml":"<p>Have a question or feature request? Please submit a general inquiry ticket to our team.</p>","icon":10632,"iconUrl":"https://capabilitysource.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","groups":[1],"key":""},{"id":"15","name":"Urgent - Automation Outage","descriptionHtml":"","callToAction":"Urgent - Automation Outage","introHtml":"<p>Are you experiencing an automation outage? Submit a high priority ticket for urgent assistance.</p>","icon":10842,"iconUrl":"https://capabilitysource.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10842","groups":[1],"key":""},{"id":"6","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10826,"iconUrl":"https://capabilitysource.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10826","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"General"}],"orderMapping":{"1":[15,9,12]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1db71119-2f18-3045-805f-b0d945f1a794","appLinkName":"System Confluence","appLinkUrl":"https://capabilitysource.atlassian.net/wiki","spaceKey":"DEMO","spaceName":"Demo service desk","spaceUrl":"https://capabilitysource.atlassian.net/wiki/spaces/DEMO","isServer":false},"labels":[],"projectKey":"CSSVC","serviceDeskId":1,"kbLinkDomainURLs":["https://capabilitysource.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"CSSVC","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":false,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGNlMDk2NS1mMjEwLTQ1YzgtYWNhZS1lZGI5ODgwYzUxYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQxNzgzODQsIm5iZiI6MTc0NDE3NzE4NH0.uWAO8tudaOOcE92EhEliRm_mzT7IlhOd-jk6zgvXfwQ","targetCollection":"upload-project-10401","endpointUrl":"https://api.media.atlassian.com","clientId":"c0ce0965-f210-45c8-acae-edb9880c51ab","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":12,"projectId":10401,"form":{"name":"Automation Support","descriptionHtml":"","callToAction":"Automation Support","intro":"<p>Do you need non-urgent technical support due to automation errors or issues? Please submit a technical support ticket.</p>","instructions":"","icon":10632,"iconUrl":"https://capabilitysource.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10632","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"multiselect","jiraFieldType":"components","fieldId":"components","fieldConfigId":"","label":"Components","description":"","descriptionHtml":"","required":false,"displayed":false,"presetValues":["10004"],"values":[{"value":"10004","label":"CSC ","selected":false,"children":[]},{"value":"10005","label":"General","selected":false,"children":[]},{"value":"10003","label":"Workfront","selected":false,"children":[]}]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Description","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"select","jiraFieldType":"priority","fieldId":"priority","fieldConfigId":"","label":"Priority","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"1","label":"Highest","selected":false,"children":[]},{"value":"2","label":"High","selected":false,"children":[]},{"value":"3","label":"Medium","selected":true,"children":[]},{"value":"4","label":"Low","selected":false,"children":[]},{"value":"5","label":"Lowest","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":true,"requestCreateBaseUrl":"/servicedesk/customer/portal/1/create/12","requestValidateBaseUrl":"/servicedesk/customer/portal/1/validate/12","calendarParams":{"firstDay":0,"date":"2025-04-09T00:39:44-0500","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"1db71119-2f18-3045-805f-b0d945f1a794","appLinkName":"System Confluence","appLinkUrl":"https://capabilitysource.atlassian.net/wiki","spaceKey":"DEMO","spaceName":"Demo service desk","spaceUrl":"https://capabilitysource.atlassian.net/wiki/spaces/DEMO","isServer":false},"labels":[],"projectKey":"CSSVC","serviceDeskId":1,"kbLinkDomainURLs":["https://capabilitysource.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":true,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiJjMGNlMDk2NS1mMjEwLTQ1YzgtYWNhZS1lZGI5ODgwYzUxYWIiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpjb2xsZWN0aW9uOnVwbG9hZC1wcm9qZWN0LTEwNDAxIjpbInJlYWQiLCJjcmVhdGUiLCJ1cGRhdGUiXSwidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDQxNzgzODQsIm5iZiI6MTc0NDE3NzE4NH0.uWAO8tudaOOcE92EhEliRm_mzT7IlhOd-jk6zgvXfwQ","targetCollection":"upload-project-10401","endpointUrl":"https://api.media.atlassian.com","clientId":"c0ce0965-f210-45c8-acae-edb9880c51ab","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}